Brightwheel Rating
  • Ease of use
  • Features
4.5

Summary

Overall, this childcare management software is a leader in its field for a reason. While it doesn't magically make every stress of the day disappear, it does streamline and centralize a lot of tasks. Although it can be a challenge to find time to input real-time updates while managing a busy classroom, Brightwheel is a favorite with parents because of its deep engagement and direct updates. Taken one by one, the multiple things to remember each day can be a hassle. With the help of Brightwheel you can increase parental engagement and classroom organization. In addition it can give you a clearer grasp on daily business and financial matters.

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User Rating 5 (1 vote)

Here’s the inside scoop on Brightwheel …

First off, let’s be honest: Brightwheel is a leader in childcare management software for a reason. As I outlined here, Brightwheel has made some big steps forward in early childhood education with its comprehensive, easy-sharing features. It bills itself as “the most powerful and most affordable system in early education.” So, does it live up to the hype? I’m going to write a bit more here about what you can do with Brightwheel and rate it for you.

Basic outline of Brightwheel childcare management software

Brightwheel is a subscription app that works for schools, childcare and summer camps. It functions fairly smoothly on all devices including web and smartphone. Having said that it’s not perfect. Brightwheel started as a kid-tracking app called KidCasa and evolved into a comprehensive childcare management software package. The app was designed by entrepreneur Dave Vasen to be an “all-in-one solution.” Vasen went on to score a sweet $600,000 deal on the show Shark Tank with billionaire Mark Cuban. Needless to say, this helped propel his app into the limelight. It has an easy-to-use interface divided into Rooms, Students, Parents, Staff, Learning, Billing, Reports. Each of these sections contains multiple useful and convenient features that keep your daycare center humming along at optimal happiness. From tracking attendance, scheduling, meals, immunizations, wait-list management, employee wages and daily highlights, the app is a superstar in its field.

Wearing two hats …

As Vasen has observed, the unique challenge of being a daycare provider (or director) is wearing two hats. “They’re not just managing a classroom, but managing a business, too.” Too true, my friend! It’s these kind of down-to-earth insights that show the solid starting point Brightwheel evolved out of: providing decent childcare management software with features that will enrich parental engagement and satisfaction. For detailed how-to resources, Brightwheel’s YouTube channel is a recommended stop.

What Brightwheel lets you do …

  • Check in / check out
  • Photo gallery
  • Attendance tracking
  • Enrollment management
  • Parent portal
  • Faculty / staff management
  • Student information / records
  • Online registration
  • Feeding / meal records
  • Payment processing
  • Behavior management
  • Menu planning
  • Text messaging
  • Parent portal
  • Daily reports
  • Wait list management

Even more …

  • Classroom management
  • Facility management
  • Student portal
  • Parent / child records
  • Room ratios
  • Billing & invoicing
  • Parent auto pay
  • Messages, reminders and alerts
  • Improved learning tracking
  • Individual student reports
  • Staff only & approved posts
  • Food tracking (CACFP aligned)
  • Check-in kiosk
  • Multi-location manager
  • Incident reports

Details and pricing

Brightwheel is a subscription-app that offers a free, 30-day trial of Brightwheel Premium. Also, if you don’t purchase Premium the account will revert to a free basic Brightwheel account after 30 days. Keep in mind the free version is only usable for smaller capacity daycare centers. The free version also only allows you to manage one staff member. Rather, the premium version can handle large daycare centers and multiple locations. Trying out the premium version for the 30-day trial is the best way to see what it can offer your daycare center. Pricing is determined based on capacity and number of locations. It ranges from around $40 to $200 per month. You’ll even receive a prompt e-mail soon after signing up offering assistance. The e-mail also specifies convenient features like the Free Roster Upload that let you fast-track the setup process.

In this series on childcare management software I will take in-depth looks at what various products have to offer. Brightwheel is one popular and sought-after option.Brightwheel’s big advantage: parental involvement

Brightwheel’s number one selling point is the parental engagement. In terms of childcare management software it offers some of the best on the market. Teachers can also use Brightwheel to make notes on in-class activities, meal tracking, highlights and behavior and share this with parents. They can also snap photos during the day which goes straight to the parent who is tagged. How to get parents signed up? On the Brightwheel homepage you just click on the “Parents” tab at the top of the page. You are then given easy instructions for how to invite parents into the app. Firstly, you just enter a parent’s name and e-mail on a student’s profile. They then receive an invitation and are able to create a Brightwheel account using their phone or computer. You can also print out an invitation for parents to participate in Brightwheel. Watch the app in action. Pretty cool, right?

Downsides: it’s gotta have some, right?

Well, not many. On occasion Brightwheel’s timing system can be a bit inaccurate at times. There are also features under lesson plans that are not yet on the site and it’s unclear when they’ll be put there. Brightwheel also requires Wifi to function, which can be a hassle on field trips or other outings where you want to use it. In addition, another potential hangups are the fact that staff can change a kid into a different class without checking with the administrator. They can also send reports, photos, etc., also without checking with the administrator. Another issue with Brightwheel is the customer service. It’s done online by instant messaging and it takes a few hours to get any response. If a real issue came up that needed to be resolved ASAP you would be out of luck. In addition, Brightwheel can also occasionally freeze and have loading issues according to some user reports.

At our daycare we use Brightwheel and here’s how I’d describe the experience so far

At my daycare, the director manages 15 teachers who all use Brightwheel. They’ve been using it since  we opened about one year ago. The app is installed on in-daycare tablets as well as on staff mobile phones. Parents love the system because it provides them updates on their child’s day, everything from fun activities to meals and diaper changes. Photos are private because parents can see just the specific photos and videos sent to them. At the same time, it can be a challenge for busy staff to always update Brightwheel in real-time. To be able to find that time to input those things while still taking care of the children is a tough task. Since the updates are live, parents come to expect updates throughout the day which does put a little pressure on staff to enter data immediately rather than doing it during a break.  Brightwheel has also been hit and miss in terms of running speed. My teachers have quite a lot of problems with it being slow,

Nonetheless, Brightwheel has been working fairly well overall and is more popular with parents than a program we’ve used in the past. It’s also easy to add new kids into Brightwheel.

It’s very popular with parents because they love the level of engagement, staff will need at least several hours of training to learn Brightwheel before their first shift but I’d say it’s worth it.

 

 

Author: Hopping In Blog

Sholom Strick is an expert on the business of running daycare centers and founder of Hopping In, a tool that helps daycare centers earn more when children are absent.

To contact him or for media inquiries email s.strick@daycareteam.com

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